How will this whitepaper help me?
The days of field service being a cost center focused on keeping the lights on and the brakes in working order are ending. With the rise of the Internet of Things (IoT), artificial intelligence (AI), machine learning, and other disruptive technologies, manufacturers are thinking bigger and recognizing that field service can be a highly profitable line of business.
Transforming to an outcome-based or equipment-as-a-service business model will not be easy. Read this whitepaper to learn a proven path to an innovative, outcome-based model, and how Hitachi Solutions has helped manufacturers worldwide address challenges like these.
What you will learn:
- The three phases of field service transformation
- A real-world case of field service transformation
- How Hitachi Solutions Extended Field Service delivers end-to-end field transformation using a connected customer care approach