How will this Webinar help me?
How Hitachi Solutions helps retailers improve customer relationships with visibility into customer base, maximizing MROI, and enhancing customers’ brand loyalty.
Next Level Retail: How to Turn Customers into Members
In an increasingly competitive industry, reducing customer churn and increasing customer profitability is becoming more difficult. Join our webinar recording of the presentation for a deep dive into how
Hitachi Solutions helps retailers engage with their customers more effectively to build long-lasting relations, and extend the capabilities of Microsoft Dynamics 365.
What You’ll Learn:
- Gain visibility into your customer base via demographics, psychographics, behaviors
- Segment customers for more efficient and directed marketing
- Identify brand champions, potential champions, and passive customers to make sure marketing dollars are being spent efficiently
- Utilize captured data into providing specific direction on who, what, where, when, why, and how increase brand loyalty, customer LTV, and MROI
- Re-focus business on the customer
- Access real-time information when and where you need it on any device
- Offer omnichannel presence with an integrated solution experience