As the fifth-largest architectural firm in the world, HKS knows how to create exceptional transformations. The company employs more than 1,200 professionals who work in 27 offices worldwide. With Hitachi Solutions, HKS is able to:
Automate time-consuming processes
Work in other Microsoft applications and have client and RFP information automatically flow into the CRM platform.
Target opportunities that will yield the highest ROI
Focus resources only on the RFPs executives truly want to pursue. With the staff no longer bogged down by risky opportunities, HKS produces more effective responses to viable opportunities.
Unify teams with shared information
Improve the effectiveness of marketing campaigns by facilitating sharing of client and contact information between sales and marketing teams.
“Microsoft Dynamics CRM Online functions within our particular sales process. This was a key reason why we chose the solution. As a professional services firm that relies on relationship selling, we have long sales cycles that require precise documentation.”