Optimize your field service management. Organize people and equipment with flexible scheduling options to accommodate both customer service representative and dispatcher workflows—including more precise appointment scheduling—so it’s easy to fit more appointments into the day.
- Easily schedule resources manually, with recommendations, or automatically
- Identify and organize available field service resources by category to create a smarter workload and resource balance
- Match skill sets of the technician against the work requirements
- Take geography, availability, truck inventory, regulatory requirements, customer preference, and service level agreement into account