Microsoft Dynamics 365 for Field Service
Excellent customer service starts with a connected, cohesive environment that allows field workers and office staff to communicate effectively. If your workers out in the field can easily work together with their colleagues in the office, you can expect to see reduced response times, lower costs, improved first-time fix rations, and increased customer satisfaction. All of this will give you a competitive advantage.
Microsoft Dynamics 365 Online provides a complete Field Service management solution, including service locations, customer assets, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics.