Managed Services: Monitoring Solution

Proactively monitor, diagnose, and analyze your application environment.
Learn More
managed-support-services-headset

Hitachi Solutions Monitoring Solution is a holistic, Azure cloud-hosted managed services platform designed to meet the unique needs of our customers.

Our approach is centered around our goal of delivering the most comprehensive, yet laser focused proactive support for the solutions we deploy.


Features

environmental-health-safety-document-management-icon_small
24/7 Network Operations Center Monitoring
crm-transportation-customer-service-icon_small
Proactive Alert Management
Ongoing Support Icon
Unlimited Service Desk Support
ax-oil-gas-reporting-icon_small
Flexible Add-On Services
crm-asset-management-business-development-icon_small
SLA-Based Incident Management
crm-professional-services-advanced-relationship-icon_small
Single Pane Case Management Solution

Assessment Services

Hitachi Solutions Monitoring Services assists with in-depth technology assessments of the risk and health of your IT environments, including deep-down studies of your ERP deployment with code analysis, and database infrastructure configuration. It can also provide a prioritized recommendation specific to your organization’s IT environment and improvise based on end use and business experiences.

Planning/Design Services

Our Monitoring Solution offers a set of steps and tasks that you can follow to optimize your use of the IT environment, based on your organization’s requirements and cloud management model. To take full advantage of our powerful managed services platform, our Planning/Design Services team will help you determine your organization’s secure development, operations, monitoring, governance, and incident response needs.

24/7 Support

For customers that require additional review and alert coverage, we provide an option to have a dedicated resource team to review, manage, and even execute actions required to resolve problems.

Reporting and Analytics

Our platform provides a single dashboard view of the overall health of your systems. We leverage the latest technologies using Azure Monitor Log Analytics and Power Bi coupled with the required analysis it takes to deliver meaningful insights, ultimately resulting in actionable items.

User friendly dashboard designed and customized for your IT monitoring needs.

Hitachi Managed Services_Monitoring_WebPage_Graphic4

Node Base Endpoint Monitoring

With Node Base Endpoint Monitoring, our Monitoring Solution is able to pull it all together to give you the control you need to ensure that service quality, security and uptime are maintained.

Hitachi Managed Services_Monitoring_WebPage_Graphic1

Service Map

Service Map automatically discovers application components on Windows and Linux systems and maps the communication between services. With Service Map, you can view your servers in the way that you think of them – as interconnected systems that deliver critical services. Service Map shows connections between servers, processes, inbound and outbound connection latency, and ports across any TCP or non TCP -connected architecture.

Hitachi Managed Services_Monitoring_WebPage_Graphic3

Manage Mobile Devices & Apps

Enable employees to use their favorite devices and work from anywhere, anytime while you gain peace of mind. Securely manage apps, content, and data on iOS, Android, and Windows devices from a single portal. This allows you to seamlessly perform management tasks entirely in the cloud or on-premises through integration with System Center Configuration Manager.

Hitachi Managed Services_Monitoring_WebPage_Graphic2
Ready to Get Started?

Get a customized demo of Hitachi Solutions Monitoring Solution for your business. Contact us to see how you can reinvent your business solutions.

Get Started