Instant Responses to Over 15,000 Questions
- Utilizing the Microsoft knowledge base and bot service you’ll get instant answers to any issues that have been previously reported by other customers
- If your issue is new, the bot will create a support issue email and notify the appropriate response team
Performance Monitoring and Diagnostic Services
- Continuous performance monitoring of your on-premises and cloud deployments
- Interpret the performance data from LCS to your solution
- Monitor SQL and middle-tier application servers, backup jobs, server and network infrastructure, resource consumption
Release Management and Source Code Management
- Prevent issues by keeping your systems up-to-date and utilizing the latest releases such as hotfixes, security updates and more
- Interpet what updates coming for Office 365, Dynamics 365 for Finance and Operations, Sales, Field Service and more mean for your environment, to ensure releases don’t break other applications
- Successfully apply hotfixes to ensure systems are backed up and running
- Connect cloud and on-premises systems for a streamlined, richer workflow
- Support for Office 365 also included
- Software, support and hosting/hardware needs can be covered in one simple, monthly operating expense
Ready to reinvent your business solutions?
Our Managed Services team is standing by, ready to get you set up on Live 365 or to answer your questions.