Don’t Go It Alone. Let Hitachi Solutions Help You Manage, Maintain and Evolve Your Microsoft Systems.

Talk to an Expert

Rely on your dedicated team of technical and functional support experts

When you sign up for Managed Services you receive your own regional customer success manager along with a dedicated offshore manager, to ensure you are always covered — whether you need support domestically or abroad.

  • Dedicated team of product support experts — including a functional lead, technical lead and developer
  • Dedicated Customer Success Manager to ensure your needs are being met and advise you on new features and functionality from Microsoft
  • Expert support teams — located around the world for highly responsive coverage

Plus, you’ll gain access to a knowledge base of over 15,000 issues Hitachi Solutions has previously worked through with hundreds of customers. If your issue has been reported before the automatic bot will provide you with an instantaneous response.



Predictable low-cost alternative to enhance and support your existing Microsoft Dynamics systems

With Hitachi Solutions Managed Services, you can subscribe to the expert hours you need and use them however you choose. A team of highly skilled experts works with you to tackle priorities and provide support for the entire suite of Dynamics 365, ensuring you stay up to date on new functionality and reports; enhancements and application integration; current versions, fixes and patches. Or if you’re looking for a dedicated team of experts to act as an extension of your own team, we can provide that as well, giving you the flexibility to scale up or down as needed.

  • Addresses the need for multiple skillsets at an affordable price
  • Optimized blend of onshore and offshore resources to keep costs and risks to a minimum

Uniform and consistent service across every geography

Managed Services feels just like having an in-house expert team, with all those rare skillsets, on the other end of the phone, email, IM, Skype, Lync, or whatever communication channel works best for you. We’ll even meet you at the local café just to catch up and make sure things are running the way you want. No matter where your offices are located, you’ll have a team member within close proximity and ready to assist.

Keep your worldwide offices consistent and supported.

Ready to reinvent your business solutions?

Our Managed Services team is standing by, ready to get you set up on Live 365 or to answer your questions.