12th Annual Hitachi Solutions Customer Conference

May 29-31, 2019 - Atlanta, Georgia
Let Us Know What You Thought!

Day 1: Wednesday, May 29th

Breakout 1

Build Relationships and Increase Revenue with Dynamics 365 AI for Sales & Marketing
Speakers: Phil Dudovicz and Beth Barnes
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Customer Service: The Life of a Knowledge Article
Speaker: Kanika Bailey
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The Cloud Trifecta: D365 + Azure + O365
Speakers: Dave Hewlett and Jim Leonardo
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Transform your Manual Processes with PowerApps
Speaker: Joel Lindstrom
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Breakout 2

Taking your D365 for Sales to the Next Level with the Spring ’19 Release
Speakers: Reham Darwiche and Meghan Reed
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Modernizing Your Customer Service Experience with the Power Platform
Speaker: Shawn Tabor
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Unlock the Secrets to Accurate Inventory Forecasting and Planning
Speaker: Deb Marotta
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Go with the Flow
Speaker: Joel Lindstrom
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Day 2: Thursday, May 30th

Breakout 3

Avengers of Contact Data
Speakers: Joel Lindstrom and Stephanie Tholen
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How to Make the Most Out of URS
Speakers: Meghan Reed, Reham Darwiche, and Ben Vollmer
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Building Enterprise Reporting that Stands the Test of Time
Speaker: Will Crayger
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Power Squared: PowerQuery with PowerBI
Speaker: Bryan Campbell
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Breakout 4

Marketing Automation: ClickDimensions and D365 for Marketing
Speaker: Joel Lindstrom
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Swim, Bike, Run – the Essence of Data Science
Speaker: John Young
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10 Tips for Operational Analytics for Dynamics 365 & Power BI
Speaker: Danae Helle
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Please Take a Moment to Complete the Customer Conference Survey!
Let Us Know What You Thought!

Day 3: Friday, May 31st

Breakout 5

15 Reasons Why Sales People Hate CRM and How to Fix It
Speakers: Meghan Reed and Reham Darwiche
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Using the Power Platform to Transform Your Field Service Scheduling and Work Order Processing
Speakers: Shawn Tabor and Ben Vollmer
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Mastering Master Data Management (MDM)
Speakers: Jesse Sullivan and Beth Barnes
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Attracting and Empowering Top Talent
Speaker: Danae Helle
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Understanding Your Users – Unlock Business Value with a Great User Experience
Speakers: Jason Ruud and Dan Allen
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Going Beyond Power BI: Leveraging Microsoft Azure for Operational Analytics
Speakers: Josh Reaves and Masood Pehlvi
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