12th Annual Hitachi Solutions Customer Conference

May 29-31, 2019 - Atlanta, Georgia
Register Now!

Thursday, May 30th

REGISTRATION OPEN ALL DAY

ALL DAY

Registration Open

8:00 am
9:00 am

Breakfast

9:00 am
9:30 am

Welcome

9:30 am
10:15 am

General Session

Keynote I

15 MINUTE BREAK

10:30 am
11:30 am

General Session

Keynote II

15 MINUTE BREAK

Breakout

11:45 am
12:45 pm

Breakout Track 1: Sales & Marketing

Avengers of Contact Data
View Abstract

Learn real world techniques for gaining control of contact data, how to prevent duplicates before they happen, how to avoid synchronization surprises, and the regular tasks you should be doing to keep your vital contact data clean so that you and your team can better engage with your customers and prospects.

Financial ServicesD365 for Customer Engagement

Breakout Track 2: Service

How to Make the Most out of URS
View Abstract

Engage with us for an information-packed session on how your organization can coordinate resource availability and workloads. URS, or Unified Resource Scheduling, allows a business to schedule records such as work orders, projects, or opportunities through a visually appealing schedule board. You will leave our session with a handful of examples on how your company can leverage URS to manage resources and capacity within your industry.

All IndustriesD365 for Field ServiceD365 for Customer Engagement

Breakout Track 3: Analytics & AI

Building Enterprise Reporting that Stands the Test of Time
View Abstract

Having data and seeing the insights within are two very different initiatives. Often times we have many data source systems, from Human Resources and Payroll to Marketing Effectiveness Tools. Every system is collecting and generating data, but where is the data coming together? Learn the five steps we take to wrangle these data sources and enable you to make educated business decisions based on data and fact.

All IndustriesPower BIAzure Data + AI

Breakout Track 4: Finance & Operations

What does the April Release mean to me?
View Abstract

Join us to gain valuable insights into how you can take advantage of the many new technologies being introduced by Microsoft in their D365 April Release. We’ll go under the hood of the new D365 Finance & Operations release sharing some of our favorites including Microsoft’s new Planning Services and updates to Distributed Order Management, data integrations on Common Data Service (CDS), ways to leverage the cost-effective Azure Data Lake Storage Gen2, Master Planning, RevRec, and WMS/Catch Weight to name a few. We’ll also review how Microsoft is baking Azure IoT inside D365 Finance & Operations with their new “Connected Manufacturing” solution and provide a preview of what’s coming in the D365 Fall Release.

D365 for Finance & OperationsCDS (Common Data Service)

Breakout Track 5: Cloud Accelerations

Demystifying Azure: Solving the right problems with the right solution
View Abstract

Understanding the technical landscape can be difficult to stay up to date with. In this session we will focus on how to identify, qualify and prioritize potential business needs and how to leverage the right solution to solve those problems quickly. If you have heard the word Azure and are not sure where to start with the Cloud, this is a MUST ATTEND SESSION!

Breakout Track 6: Power Platform

Power Squared: PowerQuery with PowerBI
View Abstract

The POWER behind Power BI is Power Query, and it is often underutilized across all user skill levels. During this breakout session, we’ll discuss how to utilize Query Folding for SQL sources and let Power Query write your SQL statements; create custom functions to scrape from web resources; and, how to connect to a folder full of files and build an efficient data process with no code. We’ll also talk about how the very same engine also resides in Excel! You’ll walk away from this session with the knowledge required to improve your skills in Power Query and with two new tools in your analyst toolkit.

12:45 pm
1:45 pm

Lunch

Sponsor

1:45 pm
2:45 pm

Platinum Sponsor Keynote: ClickDimensions

15 MINUTE BREAK

Sponsor

3:00 pm
4:00 pm

Sponsor Showcase: Experlogix

Sponsor Showcase: TBD

Sponsor Showcase: TBD

Sponsor Showcase: TBD

Sponsor Showcase: TBD

30 MINUTE BREAK

Breakout

4:30 pm
5:30 pm

Breakout Track 1: Sales & Marketing

Marketing Automation: ClickDimensions and D365 for Marketing
View Abstract

There are several options when it comes to marketing automation with Dynamics 365. In this session we will talk about the factors that contribute to success of your deployment and the differences between the two primary marketing automation options for D365.

All IndustriesD365 for Customer EngagementD365 For MarketingClickDimensions

Breakout Track 2: Service

Modernizing your Customer Service experience with the Power Platform
View Abstract

In this session Shawn Tabor will discuss strategies and techniques for how to enable efficiencies within your customer service organization via Dynamics 365 Customer Engagement and the Power Platform. Shawn will cover methods for implementing PowerApps and Microsoft Flow to maximize customer service interaction scenarios.
Areas of the Power Platform to be discussed include:

  • Approval management with Microsoft Flow
  • Embedded Canvas App (PowerApps) to enrich the 360 degree view of the customer
  • AI for Customer Service

Breakout Track 3: Analytics & AI

Swim, Bike, Run – the Essence of Data Science!
View Abstract

Sprint, Olympic, ½ Ironman, Ironman, wetsuits, goggles, bike, helmets, wheels, watt meters, transition bags, nutrition, bricks…. Triathlon is immersive and has many facets to preparing and performing.  At it’s core are three simple activities: swim, bike, run.  Join us for a session to explore ideas on how to keep data science projects simple. Get Data, Explore Data, and Talk about what is discovered!

Azure Data + AIDatabricks

Breakout Track 4: Finance & Operations

10 Tips for Operational Analytics for Dynamics 365 & Power BI
View Abstract

Dynamics 365, Power BI, data everywhere? Join us for a breakout session to learn 10 tips in Operational Analytics to help you get the most out of your Dynamics implementation. We will discuss connecting to data, sharing reports and dashboards, and other tips to help you be more successful with your operational analytics plan.

Power BIDynamics 365

Breakout Track 5: Cloud Acceleration

The 4 Elements you Need to Successfully Develop Custom Solutions
View Abstract

Learn how our approach to software development focuses on using commonly recognized Agile and Scrum techniques for project management adapted to our customers’ needs. To guide our adoption of Agile and Scrum techniques, our Stakeholder Experience focuses on four values: High Quality, Predictable Delivery, Frequent Feedback, and Embracing Change.

All Industries

Breakout Track 6: Power Platform

Going Beyond Power BI: Leveraging Microsoft Azure for Operational Analytics
View Abstract

How can you leverage the benefits of the Microsoft Azure ecosystem to meet your Operational Analytics objectives? Joins us to learn how to address common business analytics needs using Azure technologies that integrate data from your Dynamics 365 platforms to deliver solutions that go beyond the traditional concepts of Power BI. Cloud-driven architectures can provide flexibility, scalability, automation, and performance benefits to analytic delivery models. During this session, we will discuss why it is critical to approach analytics strategically with proper solution and technical architectures, while leveraging the Microsoft Azure suite of technologies.

All IndustriesAzureDynamics 365Power BI

6:30 pm
9:30 pm

Customer Appreciation Party at Skyline Park

Register for $199, prices go up on May 1st!
Register Now