Breakout Track 1: Sales & Marketing
Marketing Automation: ClickDimensions and D365 for Marketing
There are several options when it comes to marketing automation with Dynamics 365. In this session we will talk about the factors that contribute to success of your deployment and the differences between the two primary marketing automation options for D365.
All IndustriesD365 for Customer EngagementD365 For MarketingClickDimensions
Breakout Track 2: Service
Modernizing your Customer Service experience with the Power Platform
In this session Shawn Tabor will discuss strategies and techniques for how to enable efficiencies within your customer service organization via Dynamics 365 Customer Engagement and the Power Platform. Shawn will cover methods for implementing PowerApps and Microsoft Flow to maximize customer service interaction scenarios.
Areas of the Power Platform to be discussed include:
- Approval management with Microsoft Flow
- Embedded Canvas App (PowerApps) to enrich the 360 degree view of the customer
- AI for Customer Service
Breakout Track 3: Analytics & AI
Swim, Bike, Run – the Essence of Data Science!
Sprint, Olympic, ½ Ironman, Ironman, wetsuits, goggles, bike, helmets, wheels, watt meters, transition bags, nutrition, bricks…. Triathlon is immersive and has many facets to preparing and performing. At it’s core are three simple activities: swim, bike, run. Join us for a session to explore ideas on how to keep data science projects simple. Get Data, Explore Data, and Talk about what is discovered!
Azure Data + AIDatabricks
Breakout Track 4: Finance & Operations
10 Tips for Operational Analytics for Dynamics 365 & Power BI
Dynamics 365, Power BI, data everywhere? Join us for a breakout session to learn 10 tips in Operational Analytics to help you get the most out of your Dynamics implementation. We will discuss connecting to data, sharing reports and dashboards, and other tips to help you be more successful with your operational analytics plan.
Power BIDynamics 365
Breakout Track 5: Cloud Acceleration
The 4 Elements you Need to Successfully Develop Custom Solutions
Learn how our approach to software development focuses on using commonly recognized Agile and Scrum techniques for project management adapted to our customers’ needs. To guide our adoption of Agile and Scrum techniques, our Stakeholder Experience focuses on four values: High Quality, Predictable Delivery, Frequent Feedback, and Embracing Change.
Breakout Track 6: Power Platform
Going Beyond Power BI: Leveraging Microsoft Azure for Operational Analytics
How can you leverage the benefits of the Microsoft Azure ecosystem to meet your Operational Analytics objectives? Joins us to learn how to address common business analytics needs using Azure technologies that integrate data from your Dynamics 365 platforms to deliver solutions that go beyond the traditional concepts of Power BI. Cloud-driven architectures can provide flexibility, scalability, automation, and performance benefits to analytic delivery models. During this session, we will discuss why it is critical to approach analytics strategically with proper solution and technical architectures, while leveraging the Microsoft Azure suite of technologies.
All IndustriesAzureDynamics 365Power BI