Field Service Connect 2019

Hitachi Solutions is proud to present Field Service Connect 2019, the invitation-only, exclusive event for service & support executives.

Field Service Connect is the place where industry leaders and peers gather to discuss current trends, cutting-edge technologies, and best practices to improve your service organization, cut costs and increase efficiencies, while providing an excellent customer experience.

We look forward to joining the fifth iteration of Field Service Connect and discussing with peers how to address challenges,  including:

  • Innovative and disruptive technologies making waves throughout the Service & Support spaces, their applications, and potential promise for improved execution and an improved customer experience
  • The changing nature and needs of service & support staff and how to ensure all relevant departments are incorporated into the process with relevant projects that will help to define the future of your organization and your relationship with your customers
  • The strategic initiatives developed in order to achieve ‘Customer Excellence’ and to ensure that your Service & Support teams are just as responsible for success and growth as Sales & Marketing

If you would like to connect directly with our team at the event, email and we would be happy to set-up a meeting.

Demystifying IoT: The Internet of Things and Field Service

This 12-page guide addresses four of the most common IoT myths, and discusses what field service organizations need to keep in mind when evaluating IoT for their business and for their customers.