Ecommerce for Microsoft Dynamics SL

Seamless Integration with Microsoft Dynamics SL

Hitachi Solutions Ecommerce takes a unique approach to integration. Thanks to a multi-tier architecture, the interfaces that Hitachi Solutions Ecommerce uses for human interaction are also offered to the Microsoft Dynamics SL Adapter. This allows the integration to mimic user actions at each level.


Hitachi Solutions Ecommerce provides a bi-directional fully integrated interface to Microsoft Dynamics SL for Ecommerce transactions. The Ecommerce integration to Microsoft Dynamics SL is implemented through Dynamics SL business connector and XML transactions.

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Hitachi Solutions Ecommerce provides an automated integration between Microsoft Dynamics SL and the Ecommerce platform by using a web service layer between the two applications. Automated jobs are setup that can run at different timed intervals. For example the Ecommerce product catalog integration with Microsoft Dynamics SL items may run twice a day while the sales order integration may run every 20 minutes.

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Hitachi Solutions Ecommerce is secured by encrypting any sensitive data in a SOAP envelope that is then transmitted between the servers on an HTTPS channel. This decoupled integration environment allows Hitachi Solutions Ecommerce to be hosted practically anywhere. Customers can host it on the same network where Microsoft Dynamics SL resides or in a completely different network such as by using a dedicated server with a third party hosting service.

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Seamless Integration with Microsoft Dynamics SL

Integrations are regularly updated to support the latest Dynamics SL version, service packs and cumulative updates.

Integration Technology

A web services based model is used for reading and writing to the Hitachi Solutions Ecommerce System. A SQL connection with Microsoft Dynamics SL database is utilized to push data into Dynamics SL and to get data out of SL. All the integration entities use SOAP calls to communicate across the two servers; this ensures that even if the servers are located across the Internet, the data can be securely exchanged using https.

Hitachi Solutions Ecommerce deploys integration SQL objects for inbound and outbound integration with Dynamics SL.

Integration Logging and Reporting

The integration log allows you to look at adapter responses for specific customers, orders, addresses, or other entities. This makes it easier for system administrators to troubleshoot any transactions that may get stuck. Log error reports can be generated into familiar formats like MS Word, Excel, and Adobe PDF. Email alerts can also be sent out for failures to ensure quick resolution for errors.

Decoupled Architecture

All the integrations are executed as batch processes to avoid making unnecessary calls to Microsoft Dynamics SL. The batch execution also ensures that there is very little uptime dependency on Microsoft Dynamics SL for the Ecommerce system to be up and running. Dynamics SL can be taken offline and brought back online with no damage to data integrity. Flexibility is provided to control the frequency of integrations for each entity based on business requirements, e.g. Invoice integration to run based on Invoice posting times in Dynamics SL.

Integration Entities

Ecommerce to Dynamics SL:

Customer, Address, Sales Orders, Return Orders, Customer Payments

 

Dynamics SL to Ecommerce:

Customer, Address, Invoices, Inventory Prices, Inventory Quantities

Interested in learning more about Hitachi Solutions Ecommerce solution? Request a customized demo.
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