Hitachi Solutions ROI Calculator

nucleus-research-logohitachi-solutions-logomicrosoft-logo

 

Background

 

Hitachi Solutions is a leading provider of global managed solutions and professional services based on the Microsoft Cloud. Microsoft Dynamics 365 is a next-generation cloud-based business management platform that combines enterprise ERP and CRM capabilities within purpose-built business applications. These applications manage specific business processes across Sales, Customer Service, Operations, Field Service, Project Service Automation and Marketing. Dynamics 365 eliminates traditional data siloes caused by disparate business systems with business applications that work seamlessly together within a single end-to-end platform.

Nucleus Research is a global provider of investigative, case-based technology research and advisory services that provide real-world insight into maximizing technology value. For more information, visit NucleusResearch.com.

1. Increased Productivity

Nucleus found organizations moving to Hitachi Solutions for their Dynamics 365 project reduced the burden on IT to support current solutions by over 90% while increasing the overall productivity for the employees by 4 to 8% through easier, more responsive, and more reliable access to the Dynamics 365 environment.

 

IT Productivity

How many IT employees are dedicated to supporting the current set of enterprise applications?

#

What is the average annual fully loaded cost of an IT employee?

$

What percentage of their time can they save with a managed Dynamics 365 solution?

%

 

 

Employee Productivity

How many employees will interact with the Dynamics 365 solution?

#

What is the average annual fully loaded cost of an employee?

$

What percentage of their time can they save with the new solution?

%

 

2. Reduced Customer Churn

More efficient access to business applications often drive better visibility into the current customer base, ultimately increasing customer interaction and reducing customer churn.

 

How many customers do you have?

#

How much does it cost to acquire a new customer?

$

 

 

What is your current annual churn rate?

%

By what percentage can you decrease this churn rate using the new solution?

%

 

3. Reduced Hardware and Software Costs

Transitioning to the cloud reduced almost all of the current and ongoing expected costs of software and hardware used for supporting the current legacy systems.

 

Hardware

What is the annual maintenance cost on hardware you plan to eliminate?

$

What is your projected annual spend on new hardware for the solution you are eliminating?

$

 

 

Software

What is the annual maintenance cost on software you plan to eliminate?

$

What is your projected annual spend on new software for the solution you are eliminating?

$

 

4. Software and Managed Services

The software costs for a project include the Microsoft license fees and the ongoing Hitachi support and managed services fees. Other costs may include operating system, support software, or other desktop upgrades and network software changes.

 

License Cost

What is the annual Microsoft Dynamics 365 license cost?

  • How would you like to account for the Microsoft subscription payments?
  • Typical - allocate the payments at the beginning of the period (initial year, year 1, and year 2).
  • Allocate the payments within the period (year 1, year 2, and year 3).

$

 

5. Internal Staff

The personnel costs for the Dynamics 365 project include the initial internal time devoted to management and deployment. On an ongoing basis, Hitachi Solutions will provide ongoing management and support, putting minimal demands on internal resources; however, internal costs should be included below if expected.

 

Internal Deployment - Technology

How many total hours will internal technology staff spend on the initial deployment?

#

What is the average fully loaded annual cost of an IT person?

$

 

 

Internal Deployment - Management

How many total hours will management spend on the initial deployment?

#

What is the average fully loaded annual cost of a manager?

$

 

Ongoing Support

How many technology staff will be assigned to on-going system maintenance?

#

roi-calculator

Get your results