UKAS Improves Efficiency and Reduces Outstanding Debt with Microsoft Dynamics AX
United Kingdom Accreditation Services (UKAS) provides accreditation services on behalf of the UK government. Its employees assess organizations, that provide certification, testing and inspection and calibration services, against internationally agreed standards.
With Hitachi Solutions, UKAS is able to:
- Deal with customer queries with more efficiently because all members of staff can see the status of any piece of work.
- Improve accreditation process of the tracking of tasks and deadlines.
- Use Key Performance Indicators (KPIs) in the system to proactively manage its business.