United Kingdom Accreditation Services (UKAS) - Microsoft Dynamics AX

UKAS Improves Efficiency and Reduces Outstanding Debt with Microsoft Dynamics AX

United Kingdom Accreditation Services (UKAS) provides accreditation services on behalf of the UK government. Its employees assess organizations, that provide certification, testing and inspection and calibration services, against internationally agreed standards.

With Hitachi Solutions, UKAS is able to:

  • Deal with customer queries with more efficiently because all members of staff can see the status of any piece of work.
  • Improve accreditation process of the tracking of tasks and deadlines.
  • Use Key Performance Indicators (KPIs) in the system to proactively manage its business.

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We liked Hitachi Solutions approach because they challenged our thinking, came up with new ideas and were incredibly knowledgeable about Microsoft Dynamics AX. Being experts in risk management and quality UKAS needed a partner with a methodology that was robust and consultants of the calibre that our team would respect and get along with. This certainly proved to be the case.
- Chris Forster , Corporate Services Manager