Booz Allen Hamilton - Microsoft Dynamics CRM

Booz Allen Hamilton Consults Hitachi Solutions and Microsoft Dynamics CRM for Automated Solicitation Management and Distribution Solution

Booz Allen Hamilton is a leading provider of management and technology consulting services to the U.S. government in defense, intelligence, and civil markets, and to major corporations, institutions, and not-for-profit organizations. For almost a century, consultants at Booz Allen Hamilton have been helping these organizations operate more efficiently at home and abroad. Booz Allen Hamilton is headquartered in McLean, Virginia, employs approximately 25,000 people, and had revenue of $5.7 billion for the fiscal year 2012.

With Hitachi Solutions, Booz Allen Hamilton is able to:

  • 180% increase in the number of solicitations analyzed, tracked, and distributed across the firm.
  • 50% reduction in the amount of time to distribute an individual solicitation or an amendment.
  • 30% increase in the number of business development-focused staff subscribed to receive solicitations.


The extendibility of the Microsoft Dynamics CRM platform allowed us to automate a very manual business process and increase productivity by over 100%. We are now looking at ways to leverage the platform’s capabilities across other functional groups within the organization.
- Abby Gunning, Senior Associate