Argent - Microsoft Dynamics CRM

King’s Cross Developer Saves Time and Improves Visibility Across its Multimillion Pound Projects

Since 1981, Argent has delivered major commercial, residential, education, cultural and community developments in the UK’s largest cities. Argent is involved in the full development process – from identifying and assembling sites, developing designs and obtaining planning permission through to financing, project management of the construction process, letting, asset management and (sometimes) selling. It also manages and maintains buildings and estates.

With Hitachi Solutions, Argent is able to:

  • Central single view of contacts across devices.
  • Faster and easier access to up to date, ‘single source of truth’ contact data.
  • Quicker access to the right project contacts.
  • Better understanding of project relationships.
  • Improved project insights.


Using Microsoft Dynamics CRM we’ve defined roles, responsibilities and relationships in our 200 plus projects. We have a better understanding of the work we’re doing and how it involves our supply chain and other key stakeholders.
- Anna Gagliano, Head of Information Management