Airwave - Microsoft Dynamics CRM

Dynamics CRM Boosts Business Processes

In 2007 AIRWAVE separated from Telefonica Europe 02 and was acquired by Guardian Digital Communications. Today Airwave is Britain’s public safety communications provider and the big-gest public safety network in the world.

With Hitachi Solutions, Airwave is able to:

  • Exploit greater user adoption due to seamless integration with Microsoft Outlook with an intuitive and user-friendly interface.
  • Support a large, remote sales force and provide the capability to work offline if needs be.
  • Gain greater visibility into sales pipelines through a centralized and consistent view of customer data, preferences and activity history.

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It was impressive to see the business and technical knowledge from each Hitachi Solutions Consultant. They have done a great job in building trust and meeting strict deadlines. As a result of this we will use them for future projects.
- Peter Condon, Business Systems Program Manager