Blog, News & Events
Know your solution.
What is a Virtual Agent? According to TechTarget, a virtual agent is “a software program that uses scripted rules and, increasingly, artificial intelligence applications to provide automated service or guidance.
On the second day of D365mas, the North Pole IT Elves gave to me… In order to prepare for Santa’s yearly trip around the globe delivering toys to all the children of the world, many departments at the North Pole are involved in the planning, however, there aren’t many departments whose respons…