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Technology is transforming the insurance space. Today, insurers both large and small are moving away from the manual processes they have been reliant on for so long and implementing technology that can automate and optimize claims, training, and so much more.
As the head of a field service company, your primary objective is to provide customers with fast, efficient, and effective repairs, but there’s a lot that needs to be accomplished behind the scenes in order for that to happen.
First and simply put, field service management is best summarized by the four “R’s” — delivering to the right person, at the right place, at the right time, with the right tools.
Hitachi Solutions America will showcase AR, extended field service and IoT solutions at Field Service USA 2018. IRVINE, Calif.
When a customer has a problem, they want it dealt with fast and seamlessly. But as consumers ourselves, we know that this is rare. For manufacturing organizations, the customer experience presents both a challenge and a significant opportunity to differentiate from the competition.
If you’re a service manager you have a tough job, responsible for watching over all of the different moving parts in a manufacturing company’s service department.