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Know your solution.
Business intelligence in the retail industry is now more important than ever. Customer data can be used to not only beat the competition, but to identify patterns and behavior, determine which products and services are selling (and which aren’t!), and how to target new markets.
“History doesn’t repeat itself, but it often rhymes.
In the world of retail, good management is everything, especially when it comes to your workforce. From store managers to sales associates, your employees are one of your most valuable assets because they have the power to take an ordinary customer experience and make it extraordinary.
Retailers today that are looking to get a competitive edge know the key lies in providing the best customer experience possible. Consumers in the 21st century have high expectations as their options are endless and their needs and wants can be met instantaneously.
The digital transformation of the retail industry has been going on for years.