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Know your solution.
Thanks to the advent of new technology and lean manufacturing processes combined with a strengthening economy, the manufacturing industry is experiencing a resurrection of sorts. Still, despite all the good news in the manufacturing world challenges continue to exist.
When a customer has a problem, they want it dealt with fast and seamlessly. But as consumers ourselves, we know that this is rare. For manufacturing organizations, the customer experience presents both a challenge and a significant opportunity to differentiate from the competition.
If you’re a service manager you have a tough job, responsible for watching over all of the different moving parts in a manufacturing company’s service department.
Improving technician efficiency is one of the primary drivers for manufacturing organizations looking to implement a field service solution. As a solution architect, I hear this time and time again, from countless customers. And it makes perfect sense.
If Santa wants to keep his workshop streamlined and competitive, digitizing toy manufacturing is a key component to success.
Organizations across multiple industries including Manufacturing, Construction and Professional Services have transitioned into project-based-organizations resulting in the need for improved integration with sales and other processes.