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Financial institutions of today are adrift in a sea of data — product and service purchase history, customer information, financial transactions, marketing campaigns, and more — sourced from various mobile applications and devices.
Two newest members of the Engage suite include industry-specific solutions, designed by experts, powered by Microsoft Dynamics 365 IRVINE, Calif. — February 13, 2019 —Hitachi Solutions America, Ltd.
In just over a year, Dynamics 365 for Customer Engagement (CE) has come a long, long way.
When determining the scope of a project, C-level executives and officers need to understand both how the project will work from a technical perspective, as well as how they’ll ensure that people actually use the new system or process.
Earlier this year, Microsoft effectively made your Dynamics 365 Customer Engagement* database and platform the common data service, bringing Microsoft flow and PowerApps into the Microsoft business applications family.
The Financial Crimes Enforcement Network (FinCEN) implemented a “rule,” effective May 11, 2018, that is intended to crack down on and combat illegal financial activities, such as money laundering, tax evasion, fraud, and other crimes.