Hitachi Solutions America to Showcase Microsoft Dynamics 365 for Retail Operations at NRF 2019

Hitachi Solutions will present Microsoft Dynamics 365 and Hitachi Solutions Retail Awareness offerings at booth #3301 at NRF 2019, January 13–15 in New York City.

IRVINE, Calif. January 8th, 2018 Hitachi Solutions America, a leading provider of global industry solutions powered by the Microsoft Cloud, will partner with Capax at Microsoft’s booth #3301 at the National Retail Federation (NRF) 2019 Show and Expo in New York City, January 13–15.

Hitachi Solutions America will present Microsoft Dynamics 365 for Retail Operations, a cloud-based platform designed to help retailers stay competitive in the digital age by delivering personal and differentiated customer experiences. Hitachi Solutions Retail Awareness, which is built on Microsoft Azure, will also be highlighted at NRF.

As consumer demands evolve and competition grows, retailers need to stay connected with their customers in order to remain competitive in today’s market. Hitachi Solutions Retail Awareness includes offerings that enable retailers to tailor shopping experiences to their customers’ specific needs and interests. Retailers can engage with customers during their visits and use data to create unique omnichannel experiences that are based on customer preferences, buying patterns, and purchase history.

Dynamics 365 empowers retailers with intelligent solutions that streamline merchandising, improve customer engagement, and deliver compelling in-store services. The platform unifies digital, in-store, and back office retail operations to enable retailers to merge disparate business systems with applications that work together under a single solution.

“Retailers need to evolve along with their customers to maintain a competitive edge in the digital age,” said Deb Marotta, Vice President of Hitachi Solutions America. “NRF is an event we look forward to every year as an opportunity to connect with industry leaders and showcase how our solutions can help retailers modernize their practices to better connect with their customers.”

NRF is the world’s largest retail conference and expo. Through networking opportunities and the discovery of the latest technologies, this annual event allows attendees to explore how the retail industry is transforming to better succeed in the digital age.

“We’re thrilled that Hitachi Solutions, the core IT companies of Hitachi Group, is joining us at NRF showcasing how technology investments and advancements are being applied to help retailers not only compete and succeed, but also ultimately provide the best service to their customers,” said Greg Jones, Director of Business Strategy for Worldwide Retail at Microsoft. “As the retail industry continues to transform, our partners are critical in helping us solve retailers’ biggest challenges and uncover valuable new opportunities to re-imagine retail.”

Hitachi Solutions America will showcase Hitachi Solutions Retail Awareness at NRF 2019 and highlight how the cloud-enabled, multifaceted engine:

  • Provides dynamic store clienteling using advanced analytics and Azure IoT Hub.
  • Drives omnichannel efforts using Dynamics 365 and Azure.
  • Empowers retailers to assimilate and act on data with Azure IoT Hub.
  • Delivers actionable operational insights via advanced analytics.
  • Accelerates innovation with easy-to-use, self-service analytics for retailers and customers.

For more information about Hitachi Solutions America or Dynamics 365, contact us here.



About Hitachi Solutions America, Ltd.

Hitachi Solutions America, Ltd. helps its customers successfully compete with the largest global enterprises using powerful, easy-to-use, and affordable industry solutions built on the Microsoft Cloud and enhanced with world class Business Analytics, Portals, and Collaboration. Hitachi Solutions America provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, call 888-618-1521 or visit:


About Hitachi Solutions, Ltd.

Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is one of the core IT companies of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit:


About Hitachi, Ltd.

Hitachi, Ltd., headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2017 (ended March 31, 2018) totaled 9,368.6 billion yen ($88.3 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at