Hitachi Solutions America announces latest release of Industry Cloud for Insurance, enabling Insurers to focus on the Customer

Hitachi Solutions America offers cloud-based subscription solution for Property & Casualty, Life and Health Insurers to optimize customer experiences

IRVINE, Calif. April 14, 2016 Hitachi Solutions America, Ltd. Group, a leading provider of global industry solutions based on the Microsoft Cloud, and Microsoft’s 2015 US Financial Services Partner of the Year, today announced the latest release of Hitachi Solutions America’s Industry Cloud for Insurance.

The Hitachi Solutions Industry Cloud for Insurance is the next evolution of an industry-proven solution that has been helping insurers optimize their Microsoft CRM deployments for the last decade.  Leveraging years of experience along with the power, scalability and flexibility of the Microsoft Cloud, the company is now delivering the Hitachi Solutions America’s Industry Cloud for Insurance as a ready-to-deploy Microsoft cloud-based offering.

The Hitachi Solutions Industry Cloud for Insurance offers the following benefits to customers:

  • Insurance-specific CRM software built on Microsoft Dynamics technology
  • Industry-experienced support personnel
  • Secure Cloud hosting with the Microsoft Cloud
  • Automatic updates to the solution as new release of Microsoft CRM are released
  • Upgrade compatibility with future releases of Microsoft CRM

“We are proud to partner with Microsoft to offer what we believe to be the most robust insurance industry solution built on the Dynamics CRM platform and hosted in the Microsoft cloud, offering our customers the ideal technology solution for running their business,” says Tap Haley, Industry Director, Insurance, Hitachi Solutions America. “Our goal is to enable our customers to focus on what they do best while we provide them with the most cost effective technology solutions in the marketplace to support their strategic business objectives.”

Collectively Microsoft and Hitachi Solutions Group have partnered together with nearly one hundred insurers over the last decade to help optimize customer acquisition and customer retention through the application of targeted solutions built on Dynamics CRM.  The Hitachi Solutions  Industry Cloud for Insurance is the culmination of this experience in that it leverages best practices across the insurance industry in order to be more easily deployed and adopted with the least amount of disruption to the client.  Whereas traditional deployments of CRM solutions required extensive discovery and design efforts, a packaged solution enables customers to take advantage of pre-built functionality that can then be tailored to meet any unique requirements through standard configuration. The Hitachi Solutions Industry Cloud for Insurance is built for health, life and property & casualty carriers, agents and brokers and is available by module-in order to be deployed with new customers as well as with current Dynamics CRM users.

As an example of the power of Hitachi Solutions America’s pre-built Insurance Industry Solution the company is proud to recognize the success of one of its newest customers.  GAINSCO Auto Insurance® (Dallas, TX), a leading auto insurer, recently partnered with Hitachi Solutions America on an initiative to launch a “digital agency” through which they could begin offering their auto insurance policies directly to consumers through comparative raters like  By utilizing the Hitachi Solutions America’s Insurance Solution, GAINSCO was able to launch the digital agency from initial start-up to selling new policies in six states in less than three months.

According to GAINSCO’s Phil West, SVP and CIO, “Hitachi Solutions America not only understood our industry and our business objectives, but they were able to help us accelerate our implementation by starting with a pre-built Dynamics CRM-based solution that was geared towards our industry.  Additionally, Hitachi Solutions America’s consulting resources demonstrated both industry knowledge and the attention to detail necessary to ensure our project was delivered on-time and within budget.”

About Hitachi Solutions America, Ltd.

Hitachi Solutions America, Ltd. helps its customers to successfully compete with the largest global enterprises using powerful, easy-to-use, and affordable industry solutions built on Microsoft Dynamics AX and Microsoft Dynamics CRM enhanced with world class Business Analytics, and Portals and Collaboration. Recognized as the Microsoft 2014 CRM Global Partner of the Year and the 2014 Dynamics Global Outstanding Reseller of the Year, Hitachi Solutions America provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, call + 1 949.242.1300 or visit:

About Hitachi Solutions, Ltd.

Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is a core member of IT business of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit:

About Hitachi, Ltd.

Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2014 (ended March 31, 2015) totaled 9,761 billion yen ($81.3 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at

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