Dynamics 365 + LinkedIn: Bridging the Gap in Recruitment and Onboarding

When it comes to recruitment and onboarding of new hires, many HR professionals are finding an exciting new solution with the integration of LinkedIn and Microsoft Dynamics 365. Used together, these two already formidable programs are more than the sum of their parts. They form the backbone of the newly introduced Dynamics 365 for Talent.

Think of your co-workers or group of friends. Most groups have somebody who is super organized and somebody else who is a social butterfly and good at networking. If they work together, their different skill sets complement each other. This is exactly how LinkedIn and Microsoft Dynamics 365 can work together to manage the entire HR process — from recruiting to organizing the hiring process, post-hire onboarding and career management.

With LinkedIn’s vast user base, the best talent is within arm’s reach of recruiters right on Dynamics 365 for Talent. HR professionals will no longer have to switch between an internal system and an external website to harness the networking and recruiting power of LinkedIn. Using one powerful system, they can communicate with potential hires through LinkedIn’s InMail and schedule interviews using Office 365 to send calendar invites and track invitation responses.

This integration is especially useful in the HR space with its reputation for disparate systems and unnecessary breaks in process. Today, recruiting talent is typically performed outside of Dynamics AX using other tools in the market such as ICIMS or SmartRecruiters. Dynamics AX 2012, and even the early versions of Dynamics 365 for Operations, lacked the ability to bridge recruitment and onboarding. Using multiple systems leads to inefficiency and high costs, and can result in unhappy HR users and potential applicants.

Seamlessly Transition from Applicant to New Hire

Dynamics 365 for Talent gets even more powerful once a business is ready to transition an applicant to a new hire. Doing everything in one system makes for a seamless transition, ensuring that the new employee is able to make a quick impact on the business. The recruiter can prepare offer letters using existing templates or request additional documentation from the applicant within Dynamics 365 for Talent. Examples include setting up training courses for new hires, managing mundane but necessary tasks like collecting tax information, assigning parking passes and completing non-disclosure agreements. The applicant can respond to queries and provide the required documentation through the LinkedIn interface.

As part of the onboarding process, recruiters can also use the power of this integration to introduce new hires to their colleagues and supervisors using LinkedIn profiles.

Retain and Develop Talent

Once a new hire has been successfully onboarded, their growth and experiences are updated within LinkedIn and can be viewed by the HR team on Dynamics 365 for Talent. This allows HR to keep track of how the talent is meeting his/her goals. An up-to-date view of an employee’s personal experiences will enable the business to identify how to cultivate and expand the knowledge base of their employee. This personalization could also enable a closer relationship between the business and employee, especially in larger companies where size itself can be an impediment.

The goal, as stated by Microsoft, is to turn “performance into a daily, two-way conversation between employees and managers.”

Dynamics 365 for Talent also allows HR to manage current employees using existing Dynamics 365 features:

  • Administer organizational structures.
  • Maintain comprehensive worker information from hire to retire.
  • Define and administer benefit plans, enroll workers, assign dependent coverage and designate beneficiaries.
  • Establish and monitor absence policies.
  • Implement and track profile-based time management and generate pay information to export to a payroll system.
  • Manage worker competencies.
  • Set up, deliver, and analyze training courses that include agendas, sessions and tracks.

Dynamics 365 for Talent is also a superstar when it comes to meeting compliance requirements. For example, it can be set up to manage I-9 employment verification, Americans with Disabilities Act compliance, and any other industry specific compliance requirement.

There are further untapped benefits from the additional data on applicants and employed talent that this integration makes possible. Broader data leads to better data, which drives knowledgeable decisions. With a greater data set available for consumption, businesses can leverage analytics in Dynamics 365 using Power BI to help them further enhance their HR process. HR teams can spot opportunities they may not have noticed without the added data to analyze. Anomalies and gaps can easily be identified, and fixes or process improvements can be reached quicker.

Dynamics 365 for Talent is truly something that HR professionals, business leaders and talent should be very excited about. HR technology no longer needs to be a separate function used only to hire and track new employees. Rather, it will be a crucial piece of a firm’s overall digital transformation.

With Microsoft’s known excellence in delivering quality and seamless products, this integration is sure to be a winner for everyone.

To learn more about the integration between Dynamics 365 for Talent, please contact Hitachi Solutions today.