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Know your solution.
“With great power comes great responsibility.” Known as the Peter Parker principle, this outlook applies just as much to organizations as it does to web-slinging superheroes.
Given the proliferation of banking technology and the industry-wide emphasis on digital transformation, it might seem strange to hear that it’s more important now than ever before for banks to return to basics — but let’s take a moment to think about what that really means.
Your call center is your first line of defense in the war against poor customer service.
Banks in the financial services industry stand at a crossroads: Either carry on, business as usual, or embrace digital transformation and reimagine business operations from top to bottom. One road leads to irrelevance, the other to long-term growth and success.
Hitachi Solutions will present Microsoft Dynamics 365 and Hitachi Solutions Retail Awareness offerings at booth #3301 at NRF 2019, January 13–15 in New York City. IRVINE, Calif.
On-premises operational analytics, for all intents and purposes, is … dying. Yeah, I now … Bah Humbug, right? However, there is little doubt of its imminent demise.