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According to a 2018 Microsoft Research Report, a vast majority of people believe that customer service plays an important role in their choice of and loyalty to a brand. Taking that a step further, a large number of people reported that they have even switched brands due to poor customer service.
Earlier this year, Microsoft effectively made your Dynamics 365 Customer Engagement* database and platform the common data service, bringing Microsoft flow and PowerApps into the Microsoft business applications family.
If you’ve gone anywhere online within the past few months, you’ve probably heard about the General Data Protection Regulation (GDPR). Ever since GDPR went into effect on May 25, 2018, the entire business world (and, as a result, the internet) has been in a frenzy.
Technology is transforming the insurance space. Today, insurers both large and small are moving away from the manual processes they have been reliant on for so long and implementing technology that can automate and optimize claims, training, and so much more.
Leaving Legacy Technology Behind, Ben Bridge Continues to Offer Customers the Ultimate in Luxury May 2018 (Irvine, CA) – Hitachi Solutions America, a leading provider of global industry solutions powered by the Microsoft Cloud, announced today its new partnership with fine jeweler Ben Bridge.