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How are you promoting customer loyalty? Strategizing, implementing, and running a successful loyalty program is no easy feat, but it’s one of the best ways to attract, engage, and delight your customers.
Two newest members of the Engage suite include industry-specific solutions, designed by experts, powered by Microsoft Dynamics 365 IRVINE, Calif. — February 13, 2019 —Hitachi Solutions America, Ltd.
If you’re in the retail industry, you know that the competition is unlike anywhere else. Businesses are using every available sales and marketing avenue to convert shoppers into customers and customers into long-term, loyal consumers.
The retailer of the future does not define customers by the channels they shop in, or the devices they use. The retailer of the future simply considers them as areas of the customer experience that create new opportunities for sustaining service excellence.
‘Twas the week before Christmas and inside Santa’s Workshop, three Elves were huddled around their workstations, going through customer lists and checking them twice. That night, one of their tools, namely an outdated and poorly maintained version of D365, was not working well for them.