A Customer Relationship Management (CRM) system enhances a business’s ability to cultivate and nurture customer relationships. The system provides a unified approach to organizing customer information while also streamlining processes.
I often find users are looking for ways to alleviate the email overload. Sometimes important emails are missed due to a hectic day. In some situations a remedy I like to incorporate is the ability to text message a user for events or status changes the user really cares about.
One thing people sometimes overlook with Fetch is the ability to do calculations. It’s easily overlooked given that you won’t find aggregate fetch calls using Advanced Find. Today though I want to show you why FetchXML aggregation is a hidden feature that you’ll be glad you’ve unleashed.