Brad Koontz

‘Twas the week before Christmas and inside Santa’s Workshop, three Elves were huddled around their workstations, going through customer lists and checking them twice. That night, one of their tools, namely an outdated and poorly maintained version of D365, was not working well for them.

Dear Editor, Some of my little friends at work say there is no Internet of Things here.  Others say “If it’s all the hype, it’s so”.  Please tell the truth, is there an Internet of Things?   Virginia, your little friends are wrong.

As the head of a field service company, your primary objective is to provide customers with fast, efficient, and effective repairs, but there’s a lot that needs to be accomplished behind the scenes in order for that to happen.

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Dear Editor, Some of my little friends in the software world are talking about a Common Data Model. They claim they saw it on the internet. Some have claimed to even use it! But I have not seen it yet.

This week a handful of Hitachi Solutions leadership team members attended Microsoft’s Inspire conference in Washington D.C., the biggest Microsoft partner event of the year, with over 16,000 Microsoft partners from around the world attending.