2013 Convergence Wrap-up and Microsoft Dynamics CRM by the Numbers
The most well-attended Convergence to date wrapped up yesterday in New Orleans. Convergence is the annual Microsoft-hosted trade show for Dynamics partners and customers. It’s always a busy week meeting with customers and learning more about the software we spend so much of our lives with. It’s also a good time to benchmark and look at the progress and momentum that Microsoft Dynamics is making in the marketplace.
7 billion: number of people on earth, which is now less than the number of connected devices on earth.
3 million: Number of Microsoft Dynamics CRM users.
39,000: Number of Microsoft Dynamics CRM customers.
21,000: Size, in miles, of CSX’s transportation network. CSX, a Customer Effective customer, uses Microsoft CRM to “leverage existing processes as well as extend out and connect new functionalities.” CSX won the Dynamic Business Award: Enterprise at this year’s Convergence.
11,500: Attendees at Convergence this year. The largest ever.
6,681: Number of times the hashtag #conv13 was used on 3/20. Cool infographic making tool here.
600: Cost (USD) of a hard drive that could store all of the music in the world today.
88: Percent of companies who have remote workers.
60: Percent of Dynamics CRM customers making the ‘cloud choice’.
50: Percent increase in in North American license growth last quarter.
44: Percent of customers who complain about companies on social media.
34: Double-digit growth quarters for Microsoft CRM
28: Number of languages (actually ‘writing systems’) that Netbreeze supports. Microsoft acquired Netbreeze recently and they introduced their product and integration last week. They are a social data insight company. MSCRM head Bob Stutz remarked, “They offer their customers the ability to monitor a wide array of social channels including Facebook, YouTube and Twitter, as well as 6,000 online news websites, 18 million blogs and 500,000 message boards.”
15: New version of MarketingPilot announced this week. Also, the new CRM connecter is available here.
4: Average number of different smart-digital devices used by a person in the US everyday.
3: Percent chance that a cold lead marketing email will get a response. Second Degree LinkedIn contacts via InMail will get a response 67% of the time.