A number of recent retail industry wins and go lives coupled with a retail webinar series position Hitachi Solutions America as a leading software provider in the industry.
IRVINE, Calif. — January 9, 2017 — Hitachi Solutions America, Ltd., a leading provider of global industry solutions based on the Microsoft Cloud, is pleased to announce it is ending the year with great strength in the retail industry, including an increased retail customer base and retail webinar series. This sets the stage for Hitachi Solutions America to be a leading software provider in the industry.
“Retail is an important industry for us, and we are proud that the technology we provide helps support our customers’ business vision,” said Michael Strand, Senior Vice President at Hitachi Solutions America. “We are committed to providing expert services for our retail customers as we continue to drive innovation with new solutions tailored to customer needs and evolving industry trends.”
The Hitachi Solutions Industry Cloud for Retail is powered by the Microsoft Cloud and designed with the retail industry in mind. Part of this is early adoption of Dynamics 365, Microsoft’s new intelligent business applications across CRM and ERP. Dynamics 365 drives value for your customers and employees, enabling your business to more effectively compete in an ever-changing digital economy.
Retailers benefit from the following features:
- Powerful Merchandising: Maintain multiple categories and products under a single category tree, complete with product variants, specifications, pricing, discounts, coupons, and cross-sell and up-sell capabilities across channels.
- Omni-Channel Management: Gain full visibility and control across all channels by providing a universal shopping experience for customers in brick and mortar stores, online ecommerce sites, mobile devices, and social channels.
- Global Reach and Scalability: Adapt quickly to changing purchasing trends and merchandising requirements as your business grows and adds distribution centers. Multi-language and multi-currency support enables operations across geographies and locations.
- Customer Award Management: Personalize awards rules and tiers to include points per dollar spent and create rewards based on purchasing habits.
- Promotions Management: Define point redemption rules to fit your program goals, including ranges for dollar spending limits, quantities, start and end dates, participating channels, and discount rules that will be applied to orders.
- Rich Customer Profiling: Track customer buying patterns, communications with your brand, service history, and complaint management in one central location that displays loyalty balances and enrollment information, awards, and preferences.
The team at Hitachi Solutions America has cinched some big-name deals in the retail industry recently. Sport Dimension, a manufacturer of water sports related products with roots dating back to the early 1970s, is now live on Dynamics AX. Sport Dimension needed a powerful ERP solution to manage its wide customer base and financial reporting processes. With Dynamics AX and Hitachi Solutions America, Sport Dimension can take advantage of multi-company functionality and powerful financial reporting processes that allow a means to analyze data at both the office and national corporate level.
Following the Ignify acquisition last year, Hitachi Solutions America has strengthened its retail solutions and increased its dedicated resources. Ignify was a recognized leader in the retail industry, and the strong retail foundation laid by Ignify has continued to grow with Hitachi Solutions America. Vertical-specific software solutions designed to increase revenue, improve customer service, and deliver omni-channel capabilities are key components of the Hitachi Solutions Industry Cloud for Retail.
Hitachi Solutions America is hosting a retail webinar series designed to showcase the solutions available in the Hitachi Solutions Industry Cloud for Retail and how they increase sales and service excellence. Click the links below to register now.
Hitachi Solutions America is also gearing up for Retail’s BIG Show: National Retail Federation’s flagship event held annually in New York City. The three-day event offers unparalleled education, collegial networking, and an enormous EXPO Hall full of technologies and solutions. Even after more than a century – 106 years to be exact – Retail’s BIG Show is still the only place where you can see and experience all things retail.
To get in touch with our team at NRF, or to learn more about the Hitachi Solutions Industry Cloud for Retail, click here or call 888-599-4332.
About Hitachi Solutions America, Ltd.
Hitachi Solutions America, Ltd. helps its customers to successfully compete with the largest global enterprises using powerful, easy-to-use, and affordable industry solutions built on Microsoft Dynamics AX and Microsoft Dynamics CRM enhanced with world class Business Analytics, and Portals and Collaboration. Recognized as the Microsoft 2014 CRM Global Partner of the Year and the 2014 Dynamics Global Outstanding Reseller of the Year, Hitachi Solutions America provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, call + 1 949.242.1300 or visit: http://us.hitachi-solutions.com.
About Hitachi Solutions, Ltd.
Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is the core IT Companies of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit: http://www.hitachi-solutions.com.
About Hitachi, Ltd.
Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2015 (ended March 31, 2016) totaled 10,034 billion yen ($88.8 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at http://www.hitachi.com.