Microsoft Dynamics CRM HAI Group Success Story

Building better customer relationships with Dynamics CRM

HAI Group serves the public and affordable housing community with special, niche insurance programs as well as other value-added products and services. The Company’s continued growth over the past 25 years and diversification into areas where members have identified needs, demonstrates the Company’s commitment to their more than 1,400 stakeholders. HAI Group is dedicated to providing reliable insurance, training, and software solutions in a manner which exceeds expectations. As a Member-owned organization, HAI Group has positioned itself as a recognized leader and expert in the public and affordable housing industry.

With Hitachi Solutions, HAI Group is able to:

  • See a consolidated pipeline of its products, enabling business leaders make more informed sales projections.
  • Get comfortable with Dynamics CRM with Hitachi Solution Lab and learn more about how it can help decrease silos of information.
  • Continuously find new ways to increase ROI by using functionality available in Microsoft Dynamics CRM


HAI Group Microsoft Dynamics CRM Success Story
We are looking for CRM to be a database system tool that our people can rely on. Whether in sales, marketing, underwriting, or account services; our CRM should provide a deeper insight of our Members and customers. Our goal is to make the data easily accessible and consistent, and CRM is the tool that is going to help us deliver.
Carmela Avery, Operations Manager, HAI Group
HAI Group Credit Union Logo

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