The Microsoft Cloud Hitachi Solutions Software Expert Services Ongoing Support
Your Complete, Ready-To-Use Vertical Solution
Each Industry Cloud is powered by the Microsoft Cloud plus Hitachi Solutions’ vertical specific software. We leverage years of experience and expertise with Microsoft AX, CRM and Business Intelligence to build solutions that hit the sweet spot for each vertical and provide an incredibly simplified experience. > Read more…
Our approach to implementation ensures results by focusing on your business goals. We help prepare your organization to successfully adopt and leverage new systems and capabilities. Our own project delivery methodology ensures quality, manages risk and promotes efficiency so you can drive value for your business by utilizing our vertical solutions and experience. > Read more…
Success is a journey which doesn’t end at go-live: it begins. Our dedicated support teams are positioned around the world, ensuring that issues are resolved in the quickest possible timeframe, keeping you focused on your business. Our Live Support services range from troubleshooting, monitoring and environment management, to a long-term dialogue, on your terms, so your systems evolve and grow with your business.> Read more…
Hitachi AX for Consumer Goods
Hitachi CRM for Consumer Goods
Market Share Analysis
Compare total customer purchasing power to your projected share of the market in order to manage your growth goals with a better understanding of your actual versus forecasted revenues, contract profitability and costs, and cross–sell and up-sell opportunities.
Data Integration and Automation
Integration with Material Resource Planning, Supply Chain Management, and Enterprise Resource Planning systems allows for a complete 360-degree view of the customer, including historical information so you can automate quote processes to decrease the time it takes to generate orders.
Hitachi CRM Essentials
Hitachi CRM Essentials helps you achieve a successful CRM implementation more quickly and at a lower cost. It provides an extensive library of plug-ins, controls, and customizations that enable you to meet all of your industry and business requirements.
– Hitachi CRM Essentials includes:
- Business Rules Engine
- Agent Desktop
- Portal Framework
- User Adoption Solution
- Editable Grid
- Hierarchy Visualizer
- CRM + SharePoint Enhancement
- Plug-In Library
Add the Right Team and Approach to Your Industry Solution Equation
We assign an expert team to focus on your business. Use them for whatever services you choose: fixing issues, maintaining and managing systems, adding richer functionality and more.
Subscribe to an allocation of hours from our dedicated pool of Microsoft Dynamics and BI experts on a predictable, monthly service plan. Three tiers, Gold, Silver and Bronze, help you choose the service level and price that’s best for you.
The Power of a Team
Experience has taught us that the right team of two or three experts can cover the breadth of information required to keep a system live and thriving. We build our support teams right and back them with all the experience of our global team.
Inspire the Next
The latest from the Hitachi Solutions Blog
Hitachi CRM v 7.2.1 for Building Products Manufacturers Release Notes: Enhanced Warranty Management and Product Registrationsby Hannah Howe | October 7, 2016
Hitachi Solutions is committed to updating and improving upon its CRM product to ensure customers get the best and most relevant information possible. The latest release notes include enhanced warranty and product registration features in Hitachi CRM for Building Products Manufacturers (BPM) v 7.2.1.Product Manager James Bowen published a blog in July highlighting the updates... Read more »
The Hitachi Solutions team continues to stay heads down on updates and additions to all of our Dynamics CRM industry products. One of the latest product features across multiple industry products is our Account Plan and Forecasting functionality. This feature is currently released in our Transportation and Discrete Manufacturer products and soon to be released... Read more »
The Hitachi Solutions team is pleased to announce the latest update to our Hitachi CRM for Building Products Manufacturers (BPM) package. Hitachi CRM for Building Products Manufacturers (BPM) creates better visibility into projects and jobs, track progress and help ensure smooth fulfillment with project and job tracking, competitor tracking, data integration with billing and ERP... Read more »